01Why there is nothing to lose
Most web design quotes ask for money before you have seen anything, which means the risk sits entirely on your side of the table. PROOF48 flips that: the brief is one reference link, the build happens on our time and our cost, and the first thing you see is a working preview, not an invoice. If it misses the mark, you say so and walk away, because nothing was ever charged to get there. That single detail changes what kind of feedback you give during the build, since you are judging a finished thing rather than negotiating around a sunk cost.
- No deposit is taken before the build starts
- The preview arrives before any invoice does
- Walking away after the preview costs you nothing
02What actually happens if you say no
Saying no at hour 48 does not start a negotiation about a partial refund, because there was never a payment to refund. In practice, most disagreements at that stage are not about liking the site, they are about a detail that is easy to fix: a wrong phone number, a section that needs to move, a photo that does not represent the business well. Those get handled before anything is invoiced. A real rejection, where the direction itself is wrong, is rare precisely because the brief was one link to a site you already liked, so the target was clear from the start.
- There is no refund conversation, because nothing was paid up front
- Most feedback at this stage is a fix, not a rejection
- A clear reference link up front makes a full rejection rare
A live build before a single invoice
Rotiseria Baba Novac wanted off the delivery aggregator that was taking a cut of every order and owning the customer relationship. We built the ordering system, menu, cart, Stripe checkout and pickup slots, and it went live at rotiseria.ro inside a week. They saw the working system before deciding anything, the same principle behind the 48-hour preview on a simple business site, just on a longer build because an ordering system is not a five-page website.
See the build: Rotiseria Baba NovacQuestions, answered
Do I need to pay anything to get the brief started?
No. There is no deposit, ever. You send one reference link and the preview is built before any money changes hands.
Does the 48-hour promise apply to a store or a web app too?
No. 48 hours covers a business website of up to about five pages or a landing page. Stores, web apps and sites in more than two languages get their own timeline.
Where PROOF48 fits
The mechanic is simple because there is nothing complicated to protect: no deposit means no refund process, no dispute, no fine print. You either love the preview or you owe nothing, and PROOF48 built the whole process around making that true.
Cosmin Tiu · Founder, PROOF48
Building software since 2018. PROOF48 ships business websites in 48 hours and invoices afterwards, which means every opinion here was paid for in builds rather than in theory.